Cookie Policy

Last Updated: 20 December 2024

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide useful information to website owners.

Similar technologies include:

• Local Storage: Data stored in your browser that persists after you close it
• Session Storage: Temporary data stored during your browsing session
• Pixels/Web Beacons: Small images that track user activity

2. How We Use Cookies

We use cookies for the following purposes:

2.1 Essential Cookies (Strictly Necessary)

These cookies are essential for the website to function properly. They enable core features such as:

• User authentication and session management
• Security features and fraud prevention
• Remembering items in your shopping basket
• Processing transactions

Legal basis: These cookies are necessary for us to provide our Service and do not require consent.

Cookie Name	Purpose	Duration
session_id	Maintains your login session	Session
csrf_token	Security - prevents cross-site request forgery	Session
auth_token	Keeps you logged in across sessions	30 days

2.2 Functional Cookies

These cookies enable enhanced functionality and personalisation:

• Remembering your preferences (e.g., language, region)
• Remembering if you've seen certain notices
• Providing personalised features

Cookie Name	Purpose	Duration
user_preferences	Stores your display preferences	1 year
cookie_consent	Records your cookie preferences	1 year

2.3 Analytics Cookies

These cookies help us understand how visitors use our website so we can improve it:

• Counting visitors and page views
• Understanding which pages are most popular
• Identifying how visitors navigate our site
• Detecting errors and improving performance

We may use third-party analytics services. The data collected is aggregated and anonymised where possible.

Cookie Name	Provider	Purpose	Duration
_ga	Google Analytics	Distinguishes unique users	2 years
_gid	Google Analytics	Distinguishes unique users	24 hours

3. Cookies in Our Mobile App

Our mobile app uses similar technologies for:

• Keeping you logged in securely
• Storing your preferences locally on your device
• Crash reporting and performance monitoring
• Analytics to improve app functionality

Mobile app data is subject to our Privacy Policy and your device's privacy settings.

4. Third-Party Cookies

Some cookies on our website are set by third-party services. These include:

• Payment Processors: To securely process transactions
• Analytics Providers: To help us understand site usage
• Security Services: To protect against fraud and abuse

We do not allow third parties to use cookies for advertising purposes on our website.

5. Managing Your Cookie Preferences

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View cookies stored on your device
• Delete all or specific cookies
• Block cookies from specific or all websites
• Set your browser to notify you when a cookie is set

Please note that blocking essential cookies may affect the functionality of our website.

5.2 Browser-Specific Instructions

Here's how to manage cookies in popular browsers:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

5.3 Opt-Out of Analytics

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our website currently does not respond to DNT signals, but we respect your privacy choices through cookie management as described above.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post any changes on this page and update the "Last Updated" date.

8. Contact Us

If you have questions about our use of cookies, please contact us:

9. More Information

For more information about cookies and how to manage them, visit:

• www.aboutcookies.org
• www.allaboutcookies.org